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Quality in public services : managers' choices /

Gaster, Lucy, 1940-

Quality in public services : managers' choices / Lucy Gaster. - Buckingham [England] ; Philadelphia : Open University Press, 1995. - ix, 149 p. : ill. ; 24 cm. - Public policy and management .

Includes bibliographical references (p. [138]-145) and index.

ISBN: 0335193498 0335191606 (pbk.)

Subjects--Topical Terms:
Public administration--Great Britain.
Municipal services--Management.--Great Britain

Index Terms--Curriculum Objective:
SOM1

LC Class. No.: JN425 / .G375 1995

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