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Improving local governance and pro-poor service delivery continuous improvement and benchmarking learning tool kit.

Improving local governance and pro-poor service delivery continuous improvement and benchmarking learning tool kit. [electronic resource] : Continuous improvement and benchmarking learning tool kit - Manila, Philippines : Tokyo, Japan : Asian Development Bank ; Asian Development Bank Institute, c[2005]. - 1 computer optical disc : sd., col. ; 4 3/4 in.

Title from title screen.

Subjects--Topical Terms:
Total quality management.
Public administration.
Civil service--Administration.
Benchmarking (Management)

LC Class. No.: JF1525.T67 / I475 2005 JF1525.T67 / I472 2005

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