Customer service letters ready to go! / Cheryl McLean.
Material type: TextPublication details: Lincolnwood, Ill. : NTC Business Books, c1996.Description: vi, 150 p. ; 28 cmISBN:- 0844235679 (pbk.)
- 808/.066658 20
- HF5415.5 .M39 1996
Item type | Current library | Collection | Call number | Status | Date due | Barcode |
---|---|---|---|---|---|---|
Book | University Library | Circulating | HF5415.5 M39 1996 (Browse shelf(Opens below)) | Available | 3UPML00016173 |
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HF5415.5 .G356 2012 The Apple experience : the secrets of delivering insanely great customer service / | HF5415.5 H56 1994 Customer-focused quality : what to do on Monday morning / | HF5415.5 M24 2000 The relationship-based enterprise: powering business success through customer relationship management / | HF5415.5 M39 1996 Customer service letters ready to go! / | HF5415.5 .M485 2012 The social customer : how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers / | HF5415.55 .B585 2001 HF5415.55 B585 2001 Customer equity : building and managing relationships as valuable assets / | HF5415.6 S27 The economics of distribution; manager's guide to trade-off and cost control in physical distribution |
Published in association with the International Customer Service Association.
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