Thesis, Undergraduate (BA Communication Arts) -- U. P. in Mindanao, 2011

Social Security System (Davao Branch) is composed of different functioning departments. The Field Inspectorate Team/department is composed of Accounts Officers(AO), who, most of them have stayed in the corporation for more than 5 years already. Within the department, there are individuals of varied background of circumstances who didn't really notice to have formed a mechanism of buildings and , maintaining personal relationships among them. By self-disclosing, they were able to develop such leadership. This study aimed to identify the attitude of the accounts officers (AOs) of SSS Davao towards self-disclosure. Its main objective is to find out whether there is high interaction of the accounts officers in the department; it also aimed to identify the depth of their topics and determine the level of their interaction through understanding their self-disclosures and relating it to the corporate culture as well. The nature of data needed was obtained by self-reports, observations and conducting interviews to selected accounts officers. This study is interested in determining the attitude of the AOs towards self-disclosure, thus survey questionnaires were also handed out. Research found out that AO often talk about their work which is usually regarding the flow of the system or difficulty in their tasks and responsibilities. Indeed, self-disclosure became somehow a conscious requirement in staying in the job. It helped them not only in coping with oneself but in improving communication effectiveness. They were able to help each other to largely understand the messages of theory colleagues to the extent that they also understand the senders of certain messages. With the demand of their work, it is necessary to self-disclose in order to understand and be understood and function as an AO efficiently and effectively. They disclose more often in order to maintain their effective teamwork and empowerment and to stay trusting to each other. Such traits are what SSS wants to portray, not just in the Field Inspectorate Team but in the whole corporation as well. Therefore self-disclosure plays a vital role in relationship development and maintenance. As a recommendation, AO need to be sincere during self-disclosing, not only to maintain their reputation but also for a harmonious relationship, efficient and effective interaction in the department.