TY - BOOK AU - Brownell,Judi TI - Building active listening skills SN - 0130859605 (pbk.) U1 - 153.6 19 PY - 1986/// CY - Englewood Cliffs, N.J. PB - Prentice-Hall KW - Listening KW - Problems, exercises, etc N1 - Includes bibliographies and index ER -