Burrill, Claude W.

Achieving quality through continual improvement / Claude W. Burrill. - New York : John Wiley, c1999. - x, 630 p. : ill. ; 24 cm.

Includes bibliographical references and index.

0471092207 (cloth : alk. paper)


Total quality management.
ISO 9000 Series Standards.
Quality assurance.


Master in Management

HD62.15 / .B866 1999