TY - BOOK AU - Burrill,Claude W. AU - Ledolter,Johannes TI - Achieving quality through continual improvement SN - 0471092207 (cloth : alk. paper) AV - HD62.15 .B866 1999 PY - 1999/// CY - New York PB - John Wiley KW - Total quality management KW - ISO 9000 Series Standards KW - Quality assurance KW - Master in Management N1 - Includes bibliographical references and index UR - http://www.loc.gov/catdir/toc/onix04/98015989.html ER -