Business process reengineering : breakpoint strategies for market dominance / Henry J. Johansson ... [et al.]. - Chichester [England] ; New York : Wiley, 1993. - xiv, 241 p. : ill. ; 24 cm.

Includes bibliographical references and index.

0471938831


Total quality management.
Just-in-time systems.
Industrial management.
Reengineering (Management)


Master in Management

HD62.15 / .B87 1993