TY - BOOK AU - Goldsmith,Marshall AU - Hawkins,Bill AU - Brown,Don TI - What got you here won't get you there in sales!: how successful salespeople take it to the next level SN - 9780071773942 (alk. paper) U1 - 658.85 23 PY - 2012/// CY - New York PB - McGraw-Hill KW - Selling KW - Sales management N1 - Includes index; Hi-tech/no-touch : the game changes again -- Two worlds collide : functional vs. human -- Creating readiness to buy : the state of the moment -- An era of empathy : the X-factor in sales -- A new approach to change : easier to stop than start -- The habits that can hold you back in sales -- The veteran seller : the comfort paradox -- When service turns to sales : the power of mindset -- How to choose what to stop -- The rules are different for you : successful salespeople and change -- Getting help -- getting ideas -- getting there -- A look to the future : present to ask, learn, follow up, grow -- Don't give up : final thoughts on change ER -