TY - BOOK AU - Adams,James L. TI - Good products, bad products: essential elements to achieving superior quality SN - 9780071782401 (hardback) U1 - 658.4/013 23 PY - 2012/// CY - New York PB - McGraw-Hill KW - Quality of products KW - Manufacturing industries KW - Quality control N1 - Includes bibliographical references and index ER -