McLean, Cheryl,  1957- <br/><br/>
Customer service letters ready to go! / 
Cheryl McLean. 
 - Lincolnwood, Ill. :  NTC Business Books,  c1996. 
 - vi, 150 p. ;  28 cm. 
<br/><br/> Published in association with the International Customer Service Association. 
<br/><br/><label>ISBN: </label>0844235679 (pbk.) 
<br/><br/><label>LCCN: </label>95020176  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services.<br/>Commercial correspondence.
<br/><br/><label>LC Class. No.: </label>HF5415.5  / .M39 1996 
<br/><br/><label>Dewey Class. No.: </label>808/.066658