Shwom, Barbara <br/><br/>
Business communication   polishing your professional presence / 
Barbara Shwom, Lisa Gueldenzoph Snyder. 
 - Boston:  Prentice Hall,   c2012. 
 - xxxi, 471 p. 
<br/><br/><label>ISBN: </label>9780136078074 0136078079 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication.<br/>Business writing.