Bove?e, Courtland L. <br/><br/>
Business communication essentials / 
Courtland Bovee, John Thill. 
 - 5th ed. 
 - New Jersey :  Pearson Prentice Hall,  c2012. 
 - xxiii, 401 p. :  ill. (some col.) ;  28 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Achieving success through effective business communication -- Mastering team skills and interpersonal communication -- Planning business messages -- Writing business messages -- Completing business messages -- Crafting messages for electronic media -- Writing routine and positive messages -- Writing negative messages -- Writing persuasive messages -- Understanding and planning reports and proposals -- Writing and completing reports and proposals -- Developing oral and online presentations -- Building careers and writing resumes -- Applying and interviewing for employment. 
<br/><br/><label>ISBN: </label>9780132539715 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication.<br/>Business writing.<br/>Business presentations.
<br/><br/><label>LC Class. No.: </label>HF5718  / .B659 2012