TY  - BOOK
AU  - Bove?e,Courtland L.
AU  - Thill, John V.
TI  - Business communication essentials
SN  - 9780132539715
AV  - HF5718 .B659 2012
PY  - 2012///
CY  - New Jersey
PB  - Pearson Prentice Hall
KW  - Business communication
KW  - Business writing
KW  - Business presentations
N1  - Includes bibliographical references and index; Achieving success through effective business communication -- Mastering team skills and interpersonal communication -- Planning business messages -- Writing business messages -- Completing business messages -- Crafting messages for electronic media -- Writing routine and positive messages -- Writing negative messages -- Writing persuasive messages -- Understanding and planning reports and proposals -- Writing and completing reports and proposals -- Developing oral and online presentations -- Building careers and writing resumes -- Applying and interviewing for employment
ER  -