Building high performance government through Lean Six Sigma : a leader's guide to creating speed, agility, and efficiency /
Mark Price, Walt Mores, Hundley M. Elliotte.
- New York : McGraw-Hill, 2011.
- vi, 201 p. : ill. ; 24 cm.
Includes bibliographical references (p. 193) and index.
9780071765718 0071765719
The Asia Foundation. Gift
Six sigma (Quality control standard) Total quality management in government. Administrative agencies--Management. Government productivity.