TY  - BOOK
AU  - Osborn,Suzanne
AU  - Motley,Michael T.
TI  - Improving communication
SN  - 0395632064 (pbk.)
AV  - P90 .O79 1999
U1  - 302.2 21
PY  - 1999///
CY  - Boston, MA
PB  - Houghton Mifflin
KW  - Communication
KW  - Organizational Communication -
KW  - SPCM110
KW  - Crisis Communication -
KW  - SPCM112
KW  - Communication Planning -
KW  - SPCM113
KW  - Intercultural Communication -
KW  - SPCM114
N1  - Includes bibliographical references and index
ER  -