TY - BOOK AU - Fox,Michael J. TI - Quality assurance management SN - 0412467909 AV - TS156. .F69 1993 PY - 1993/// CY - London, New York PB - Chapman & Hall KW - Quality assurance KW - Management KW - Master in Management N1 - Includes bibliographical references (p. [371]-372) and index ER -