Organizational transformation in health care : a work in progress /
Heather A. Andrews ... [et al.] ; foreword by Don Berwick ; chapter four contributed by Jim Selman.
- 1st ed.
- San Francisco : Jossey-Bass Publishers, c1994.
- xxx, 264 p. : ill. ; 24 cm.
- "A joint publication in the Jossey-Bass health series and the Jossey-Bass management series"--p. [viii]. .
- Jossey-Bass health series. Jossey-Bass management series. .
Includes bibliographical references and index.
0787900370
94025556
Health services administration--Canada. Total quality management. Delivery of Health Care--organization & administration--Canada. Delivery of Health Care--trends--Canada. Total Quality Management. Organizational Innovation. Quality of Health Care--organization & administration--Canada.