TY - BOOK AU - Cohen,Robert AU - Cohen,Jessye TI - Chiseled in sand: perspectives on change in human services organizations SN - 0534364853 (hc.) AV - HV91 .C593 2000 U1 - 658.3 21 PY - 2000/// CY - Belmont, CA PB - Brooks/Cole, Thomson Learning KW - Human services KW - United States KW - Management KW - Organizational change N1 - Includes bibliographical references (p. 285-290) and index ER -