Kolarik, William J. Creating quality : process design for results / William J. Kolarik. - Boston : WCB/McGraw-Hill, c1999. - xii, 641 p. : ill. ; 24 cm. - McGraw-Hill series in industrial engineering and management science. . Includes indexes. ISBN: 0070363099 Subjects--Topical Terms: Production engineering.Quality control. Index Terms--Curriculum Objective: SOM1 LC Class. No.: TS176 / .K635 1999 Dewey Class. No.: 658.5