TY  - BOOK
AU  - Bounds,Greg
AU  - Yorks, Lyle.
AU  - Adams, Mel.
AU  - Ranney, Gipsie.
TI  - Beyond total quality management: toward the emerging paradigm 
SN  - 0070066787
PY  - 1994///
CY  - New York
PB  - McGraw-Hill
KW  - Total quality management
KW  - Master in Management
N1  - Includes index
ER  -