TY - BOOK AU - Okun,Barbara F. TI - Effective helping: interviewing and counseling techniques SN - 0534513840 (pbk. : alk. paper) AV - BF637.C6 O54 2002 U1 - 158/.3 21 PY - 2002/// CY - Pacific Grove, CA PB - Brooks/Cole-Thomson Learning KW - Counseling KW - Helping behavior N1 - Includes bibliographical references and index ER -