TY  - BOOK
ED  - Asian Development Bank.
ED  - Asian Development Bank.
TI  - Improving local governance and pro-poor service delivery: citizen report card learning tool kit
AV  - JF1525.T67 I47 2005
PY  - 2005///
CY  - Manila, Philippines, Tokyo, Japan
PB  - Asian Development Bank, Asian Development Bank Institute
KW  - Public administration
KW  - Citizen participation
KW  - Civil service
KW  - Administration
KW  - Local government
KW  - Total quality management
N1  - Title from title screen
N2  - A tool used to provide feedback on government service quality to improve the delivery of public services
ER  -