TY - BOOK AU - Grebey,James F. TI - Operations due diligence: an M&A guide for investors and business SN - 9780071777612 U1 - 338.8/3 23 PY - 2012/// CY - New York PB - McGraw-Hill KW - Disclosure of information KW - Financial disclosure KW - Consolidation and merger of corporations KW - Investments N1 - Includes index; Due diligence -- The due diligence process -- Infrastructure assessment areas -- Assessment of the customer satisfaction infrastructure -- Assessment of the production infrastructure -- Assessment of the information management infrastructure -- Assessment of the sales and marketing infrastructure -- Assessment of the organizational infrastructure -- Assessment of the personnel infrastructure -- Assessment of the financial infrastructure -- Assessment of the legal infrastructure -- Assessment of the institutionalized processes ER -