Gaster, Lucy,  1940- <br/><br/>
Quality in public services :  managers' choices / 
Lucy Gaster. 
 - Buckingham [England] ;  Philadelphia :  Open University Press,  1995. 
 - ix, 149 p. :  ill. ;  24 cm. 
 - Public policy and management .
<br/><br/>Includes bibliographical references (p. [138]-145) and index. 
<br/><br/><label>ISBN: </label>0335193498 0335191606 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Public administration--Great Britain.<br/>Municipal services--Management.--Great Britain
<br/><br/><label>Index Terms--Curriculum Objective: </label><br/>SOM1
<br/><br/><label>LC Class. No.: </label>JN425  / .G375 1995