TY - BOOK AU - Mudie,Peter AU - Cottam,Angela TI - The management and marketing of services SN - 0750607890 AV - HD9980.5 .M83 1993 U1 - 658 21 PY - 1993/// CY - Oxford, Boston PB - Butterworth Heinemann KW - Service industries KW - Management KW - Marketing KW - Marketing Management KW - M211, KW - MM, School of Management N1 - Includes bibliographical references and index ER -