Bounds, Greg. <br/><br/>
Beyond total quality management :  toward the emerging paradigm / 
Greg Bounds...(et. al.) 
 - New York :  McGraw-Hill ,  c1994 
 - 817 p. :  ill. ;  23 cm. 
<br/><br/>Includes index. 
<br/><br/><label>ISBN: </label>0070066787 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.
<br/><br/><label>Index Terms--Curriculum Objective: </label><br/>Master in Management