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		The streetcorner strategy for winning local markets : right sales, right service, right customers, right cost / Robert E. Hall. by Hall, Robert E, 1949- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Austin, Texas : Performance Press, c1994 Availability: Items available for loan: (1)Call number: HF5415.13 .H345 1994. School of Management (1)Call number: HF5415.13 H345 1994. Place hold Add to cart (remove)
		Customer service letters ready to go! / Cheryl McLean. by McLean, Cheryl, 1957- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Lincolnwood, Ill. : NTC Business Books, c1996 Availability: Items available for loan: University Library (1)Call number: HF5415.5 M39 1996. Place hold Add to cart (remove)
		The Apple experience : the secrets of delivering insanely great customer service / by Carmine Gallo. by Gallo, Carmine Edition: 1st ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c2012 Availability: Items available for loan: University Library (2)Call number: HF5415.5 .G356 2012, ... Place hold Add to cart (remove)
		Developing a market orientation / Rohit Deshpande, editor. by Deshpande, Rohit Marketing Science Institute Material type: Text; Format: print ; Literary form: Not fiction Publication details: Thousand Oaks, Calif. : Sage Publications, c1999 Online access: Table of Contents Availability: Items available for loan: University Library (1)Call number: HF5415.2 .D44 1999 HF5415.2 .D44 1999. Place hold Add to cart (remove)

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