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		Quality management handbook / edited by Max Hand and Brian Plowman. by Hand, Max Plowman, Brian Chartered Institute of Management Accountants Series: CIMA professional handbook series Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford : Butterworth-Heinemann, 1992 Availability: Items available for loan: University Library (1)Call number: HD62.15 Q36. Place hold Add to cart (remove)
		Total organizational excellence : achieving world-class performance / John S. Oakland. by Oakland, John S Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford ; Boston : Butterworth-Heinemann, 1999 Availability: Items available for loan: School of Management (1)Call number: HD62.15 .O172 1999. Place hold Add to cart (remove)

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