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		No cover image available Improving local governance and pro-poor service delivery [electronic resource] : continuous improvement and benchmarking learning tool kit. by Asian Development Bank Asian Development Bank. Institute Material type: Text; Format: electronic ; Literary form: Not fiction Publication details: Manila, Philippines : Tokyo, Japan : Asian Development Bank ; Asian Development Bank Institute, c[2005] Other title: Continuous improvement and benchmarking learning tool kit Availability: Items available for loan: University Library (1)Call number: JF1525.T67 I475 2005. Place hold Add to cart (remove)
		No cover image available Improving local governance and pro-poor service delivery [electronic resource] : continuous improvement and benchmarking learning tool kit. by Asian Development Bank Asian Development Bank. Institute Material type: Text; Format: electronic ; Literary form: Not fiction Publication details: Manila, Philippines : Tokyo, Japan : Asian Development Bank ; Asian Development Bank Institute, c[2005] Other title: Continuous improvement and benchmarking learning tool kit Availability: Items available for loan: University Library (1)Call number: JF1525.T67 I475 2005. Place hold Add to cart (remove)
		Total organizational excellence : achieving world-class performance / John S. Oakland. by Oakland, John S Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford ; Boston : Butterworth-Heinemann, 1999 Availability: Items available for loan: School of Management (1)Call number: HD62.15 .O172 1999. Place hold Add to cart (remove)

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