| 000 | 00756nam a2200205 4500 | ||
|---|---|---|---|
| 001 | UPMIN-00000006254 | ||
| 005 | 20230601131026.0 | ||
| 020 | _a0070860815 | ||
| 090 |
_aHF5415.5 _bM24 2000 |
||
| 100 |
_aMcKenzie, Ray, _d1946- _912431 |
||
| 245 | 0 | 0 |
_aThe relationship-based enterprise: _bpowering business success through customer relationship management / _cRay McKenzie,1946- |
| 260 |
_aToronto : _bMcGraw-Hill, _cc2001. |
||
| 300 |
_axiv, 368 p. : _bill. ; _c24 cm. |
||
| 650 | 0 |
_aCustomer relations. _912183 |
|
| 504 | _aIncludes bibliographical references and index. | ||
| 710 |
_aDMR Consulting, Center for Strategic Leadership. _912432 |
||
| 658 |
_aSupply Chain Management _cMGT191, _2BSABE, School of Management |
||
| 905 | _aFo | ||
| 999 |
_c16438 _d16438 |
||