000 00826pam a2200241 a 4500
001 UPMIN-00000004140
005 20220923122448.0
008 940613s1995 enka b 001 0 eng
020 _a0335193498
020 _a0335191606 (pbk.)
040 _aDLC
_cDLC
_dDLC
050 0 0 _aJN425
_b.G375 1995
090 _aJN425
_bG37
100 1 _aGaster, Lucy,
_d1940-
245 1 0 _aQuality in public services :
_bmanagers' choices /
_cLucy Gaster.
260 _aBuckingham [England] ;
_aPhiladelphia :
_bOpen University Press,
_c1995.
300 _aix, 149 p. :
_bill. ;
_c24 cm.
440 0 _aPublic policy and management
504 _aIncludes bibliographical references (p. [138]-145) and index.
650 0 _aPublic administration
_zGreat Britain.
650 0 _aMunicipal services
_zGreat Britain
_xManagement.
658 _aSOM1
999 _c1986
_d1986