000			03196nam a22002413a 4500
001			UPMIN-00009072443
003			UPMIN
005			20230610153243.0
008			230610b |||||||| |||| 00| 0 eng d
040			_cUPMin
090		0	_aLG993.5 2016 A7 _bL39
100			_aLayno, Kenneth V., _eauthor _916265
245			_aVisitor's perception and satisfaction : _bestablishing architectural guidelines enhancing tourism development in Bislig City / _cKenneth Vallejo Layno; Dan Jezreel A. Orendain, adviser
260			_aDavao City: _bCollege of Humanties and Social Sciences, University of the Philippines Mindanao, _cc2016
300			_a323 leaves
502			_aThesis (BS Architecture) -- University of the Philippines Mindanao, June 2016.
520	3		_aTourism plays a vital role in today's economic activities. Success of is credited to visitors and in their level of satisfaction. Hence, the three main objectives of this research were; a. to identify the general perception of visitors of Bislig City as a tourist destination, b. to identify which underlying factors significantly affect their over-all experience; and c. to determine how the attitude and satisfaction of residence towards tourism development. The perception of potential visitors was relatively high on the factors expected expenditures, quality of accommodation and quality of food service. The perceptions of actual visitors were relatively high on the factors geographical features, expected expenditure, quality of accommodation and safety and security. Using independent sample t-test, it emerged that the actual travel to and from the city leads to significant negative effect on the level of perceptions specifically on the factors quality of infrastructures, hospitality qualities of LGUs and the quality of transportation. Visitor?s level of satisfaction was obtained through a survey questionnaire. Using regression analysis, the attributes of satisfaction which have significant effect on their general experience are accessibility, built environment, tourism staff, commercial considerations, information, physical environment and accommodation. All the items of each attribute of visitor satisfaction were also regressed and showed 19 items to have significant effect on the over-all satisfaction of visitors ( state of maintenance of tourists? signs and symbols, diversity and quality of attractions, distance from the destination, equipment and infrastructure safety, level of noise, state of maintenance on access roads and public and private services, etc.) this study also conducted a focus group discussion to determine local residents? attitude and level of satisfaction towards tourism development in Bislig City. It was discovered that local residents were generally satisfied, as long as it personally benefits them but with reservations on the possible adverse effect on the natural development. Based on the findings, architectural guidelines were established aiming to enhance the tourism development in Bislig City.
658			_aArchitectural Design IX & X _cARCH191 & ARCH192
700			_aOrendain, Dan Jezreel, _eadviser _910252
905			_aFi
905			_aUP
942			_2lcc _cTHESIS
999			_c3247 _d3247