Change readiness and learning of Philippine firms during the COVID-19 pandemic /

Serrano, Margareth Mary Angeli C.

Change readiness and learning of Philippine firms during the COVID-19 pandemic / Margareth Mary Angeli C. Serrano, Glory Dee A. Romo, adviser - 2024 - 99 leaves

Thesis

The COVID-19 pandemic created unparalleled hurdles for enterprises worldwide, impacting both MSMEs and large enterprises in the Philippines, leading to a substantial GDP decline. Operational constraints, reduced consumer spending, and supply chain disruptions, especially in face-to-face industries, exacerbated these challenges. Despite government efforts, the agri-food sector and MSMEs remained vulnerable, underscoring the urgent need for change readiness and continuous learning in Philippine enterprises. This study draws on data collected from a database on the organizational resilience of Philippine firms spanning from July 2020 to January 2021. Its primary objective was to analyze and compare key indicators of change readiness and learning-namely unity of purpose, proactive posture, planning strategies, and stress testing plans-amidst the pandemic. This research examined how factors such as age, firm size, gender, economic sector, years within the organization, and respondents’ positions influenced these indicators. Statistical methods were employed, including the Kruskal-Wallis test, Ordinary Least Squares(OLS) regression, and quantile regression, revealing significant correlations between these factors and change readiness and learning metrics. The findings underscored that younger employees showed higher adaptability and learning capacities than older counterparts, likely due to their familiarity with technology and innovation. Larger enterprises demonstrated greater change readiness and learning, leveraging their organizational cultures and resources. Gender- inclusive firms benefited from diverse perspectives, enhancing their change readiness and learning. Effective senior and middle management leadership was crucial in guiding teams through transitions and fostering resilience and continuous improvement. In conclusion, the study highlights how contextual factors shape organizational responses to crises like COVID-19. Strengthening these factors with targeted policies, leadership development, and inclusive workplaces can enhance change readiness and learning capacities, helping organizations navigate disruptions more effectively and sustainably.



Undergraduate Thesis--ABE200b
 
University of the Philippines Mindanao
The University Library, UP Mindanao, Mintal, Tugbok District, Davao City, Philippines
Email: library.upmindanao@up.edu.ph
Contact: (082)295-7025
Copyright @ 2022 | All Rights Reserved