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Zapp! : the lightning of empowerment : how to improve productivity, quality, and employee satisfaction /

Byham, William C.

Zapp! : the lightning of empowerment : how to improve productivity, quality, and employee satisfaction / by William C. Byham with Jeff Cox. - Pittsburgh : Development Dimensions International Press, 1988. - 191 p. ; 22 cm.

"Books and monographs by William C. Byham": p. 190.

ISBN: 0449907058

Subjects--Topical Terms:
Employee empowerment.
Communication in management.
Interpersonal relations.

LC Class. No.: HD30.3 / .B94 1988

Dewey Class. No.: 650.1/3

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