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Total organizational excellence : achieving world-class performance / John S. Oakland.
Material type:
TextPublication details: Oxford ; Boston : Butterworth-Heinemann, 1999.Description: 271 p. : ill. ; 24 cmISBN: - 0750632097
- 0750652713
- HD62.15 .O172 1999
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University Library Regular Circulation | Circulating | HD62.15 .O172 1999 (Browse shelf(Opens below)) | Available | 3UPML00008842 |
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| HD62.15 B866 Achieving quality through continual improvement / | HD62.15 B87 Business process reengineering : breakpoint strategies for market dominance / | HD62.15 K37 Benchmarking : a signpost to excellence in quality and productivity / | HD62.15 .O172 1999 Total organizational excellence : achieving world-class performance / | HD62.15 P47 Performance measurement and evaluation / | HD62.4 .B34 1999 HD62.4 B34 1999 International business : the challenge of global competition / | HD62.4 B43 1997 International management : text and cases / |
Includes bibliographical references (p. [261]-264) and index.
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