Satisfying internal customers first : a practical guide to improving internal and external customer satisfaction / Richard Y. Chang, P. Keith Kelly.

By: Contributor(s): Material type: TextTextSeries: Quality improvement series | Practical guidebookPublication details: Irvine, Calif. : Richard Chang Associates, c1994.Description: vii, 104 p. : ill. 26 cmSubject(s): LOC classification:
  • HF5415.5 .C45 1994
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Item type Current library Collection Call number Status Date due Barcode
Book Book University Library Regular Circulation 5415.5 C53 (Browse shelf(Opens below)) Available 3UPML00004826

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