Quality in public services : managers' choices / Lucy Gaster.
Material type:![Text](/opac-tmpl/lib/famfamfam/BK.png)
- 0335193498
- 0335191606 (pbk.)
- JN425 .G375 1995
Item type | Current library | Collection | Call number | Status | Date due | Barcode |
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University Library | Regular Circulation | JN425 G37 (Browse shelf(Opens below)) | Available | 3UPML00005124 |
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Includes bibliographical references (p. [138]-145) and index.
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