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Enhancing impact of ISO Group to TriStar Group of Banana Companies : a strategic plan / Rennel John Vincent C. Apolinares ; Thaddeus R. Acuña, Vlademir A. Shuck, Albert Joseph A. Fedillaga, advisers

By: Contributor(s): Material type: TextTextLanguage: English Publication details: [Davao City] : School of Management, University of the Philippines Mindanao, c2013.Description: xi, 89 leavesSubject(s): Summary: ISO Group is a support department of TriStar Group of Banana Companies. The company is a corporate grower of Sumifru Corporation that supplies less chemical banana mainly to Japan. The study focused in the ISO Group. This aims to formulate a three year strategic plan to effectively implement, and improve or maintain the compliance of the company to the four management standards (Quality Management System, Food Safety Management System, Environmental Management System, and Occupational Health and Safety Assessment Series) that it subscribes. International market's regards to ISO certifications and other management standards has been growing. This is one of the mechanisms in response to rapid globalization that stirs changes in many business industries-changes like in competition, stringency in government regulations, changing consumer preferences, technological advancement, climate change etc. The company also faces decreasing customer satisfaction. Customer quality and food safety feedbacks have also increased in 2013 however, improving operation and financial condition. The study made use of different strategic management models combined to come up with a framework suited for ISO Group. These frameworks were from, Kroll and Parnel (1996), Wheelen and Hunger (2000), and Pitts and Lei (2000). External factors were identified using tools in analysis namely STEEP (social, technological, economic, environmental, political). Porter's Five Forces of Competition, the organizations key Functional areas for the company level. Internal factors, on one hand, were determined using Sasikumar's (2009) 4 M's of resources (Manpower, Machine, Material, and Money). Internal-External Factors Evaluation Matrix was utilized to determine each identified factors? importance and the group's responsiveness to these factors. SWOT matrix was used to formulate strategies and the Quantitative Strategic Planning Matrix (QSPM) was used to determine the most attractive and fit strategy among all formulated strategies. It was determined that company should continue to seek, align and be certified to applicable international standards. International standards like those of ISO provide guidelines in establishing system that paves the way in achieving the different goals and objectives of the company whether improvement of its product, or reputation of the company. It is a holistic approach that also provides framework in the establishment of system that promotes continual improvement. Where, external auditors well versed and exposed to different good practices from other companies can help in identifying areas for improvement for TriStar. However, certification is a very expensive project hence the company could not afford failing it. ISO Group will be the lead unit in seeking best and most appropriate system that is beneficial for the company. Moreover, it should identify and provide resources needed in the implementation of the established system and ensuring through controls that these are maintained and integrated in the practices of the different departments especially on operations, marketing, human resource, and financial management.
List(s) this item appears in: Master in Management
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Thesis Thesis University Library Archives and Records Preservation Copy LG993.2 2013 M21 A65 (Browse shelf(Opens below)) Not For Loan 3UPML00036140

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ISO Group is a support department of TriStar Group of Banana Companies. The company is a corporate grower of Sumifru Corporation that supplies less chemical banana mainly to Japan. The study focused in the ISO Group. This aims to formulate a three year strategic plan to effectively implement, and improve or maintain the compliance of the company to the four management standards (Quality Management System, Food Safety Management System, Environmental Management System, and Occupational Health and Safety Assessment Series) that it subscribes. International market's regards to ISO certifications and other management standards has been growing. This is one of the mechanisms in response to rapid globalization that stirs changes in many business industries-changes like in competition, stringency in government regulations, changing consumer preferences, technological advancement, climate change etc. The company also faces decreasing customer satisfaction. Customer quality and food safety feedbacks have also increased in 2013 however, improving operation and financial condition. The study made use of different strategic management models combined to come up with a framework suited for ISO Group. These frameworks were from, Kroll and Parnel (1996), Wheelen and Hunger (2000), and Pitts and Lei (2000). External factors were identified using tools in analysis namely STEEP (social, technological, economic, environmental, political). Porter's Five Forces of Competition, the organizations key Functional areas for the company level. Internal factors, on one hand, were determined using Sasikumar's (2009) 4 M's of resources (Manpower, Machine, Material, and Money). Internal-External Factors Evaluation Matrix was utilized to determine each identified factors? importance and the group's responsiveness to these factors. SWOT matrix was used to formulate strategies and the Quantitative Strategic Planning Matrix (QSPM) was used to determine the most attractive and fit strategy among all formulated strategies. It was determined that company should continue to seek, align and be certified to applicable international standards. International standards like those of ISO provide guidelines in establishing system that paves the way in achieving the different goals and objectives of the company whether improvement of its product, or reputation of the company. It is a holistic approach that also provides framework in the establishment of system that promotes continual improvement. Where, external auditors well versed and exposed to different good practices from other companies can help in identifying areas for improvement for TriStar. However, certification is a very expensive project hence the company could not afford failing it. ISO Group will be the lead unit in seeking best and most appropriate system that is beneficial for the company. Moreover, it should identify and provide resources needed in the implementation of the established system and ensuring through controls that these are maintained and integrated in the practices of the different departments especially on operations, marketing, human resource, and financial management.

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