The relationship-based enterprise: powering business success through customer relationship management / Ray McKenzie,1946-
Material type: TextPublication details: Toronto : McGraw-Hill, c2001.Description: xiv, 368 p. : ill. ; 24 cmISBN:- 0070860815
Item type | Current library | Collection | Call number | Status | Date due | Barcode |
---|---|---|---|---|---|---|
Book | University Library Regular Circulation | Circulating | HF5415.5 M24 2000 (Browse shelf(Opens below)) | Available | 3UPML00008005 |
Includes bibliographical references and index.
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