Emotion marketing : the Hallmark way of winning customers for life / Scott Robinette and Claire Brand ; with Vicki Lenz.

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Material type: Text

TextPublication details: New York : McGraw-Hill, c2001.Description: 247 p. : ill. ; 24 cmISBN:

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Item type	Current library	Collection	Call number	Status	Date due	Barcode
Book	University Library	Circulating	HF5415 R5553 2001 (Browse shelf(Opens below))	Available		3UPML00017762

Includes bibliographical references (p. 233-237) and index.

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