Satisfying internal customers first : a practical guide to improving internal and external customer satisfaction / Richard Y. Chang, P. Keith Kelly.
Material type: TextSeries: Quality improvement series | Practical guidebookPublication details: Irvine, Calif. : Richard Chang Associates, c1994.Description: vii, 104 p. : ill. 26 cmSubject(s): LOC classification:- HF5415.5 .C45 1994
Item type | Current library | Collection | Call number | Status | Date due | Barcode |
---|---|---|---|---|---|---|
Book | University Library | Regular Circulation | 5415.5 C53 (Browse shelf(Opens below)) | Available | 3UPML00004826 |
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