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		No cover image available Satisfying internal customers first : a practical guide to improving internal and external customer satisfaction / Richard Y. Chang, P. Keith Kelly. by Chang, Richard Y Kelly, P. Keith Series: Quality improvement series \| Practical guidebook Material type: Text; Format: print ; Literary form: Not fiction Publication details: Irvine, Calif. : Richard Chang Associates, c1994 Availability: Items available for loan: University Library (1)Call number: 5415.5 C53. Place hold Add to cart (remove)
		Success through teamwork : a practical guide to interpersonal team dynamics / Richard Y. Chang. by Chang, Richard Y Series: High performance team series \| Practical guidebook Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco : [Irvine, Calif.] : Jossey-Bass/Pfeiffer ; R. Chang Associates, c1994 Online access: Table of contents Availability: Items available for loan: University Library (1)Call number: HD66 .C453 1994b HD66 C453. Place hold Add to cart (remove)
		Succeeding as a self-managed team : a practical guide to operating as a self-managed work team / Richard Y. Chang, Mark J. Curtin. by Chang, Richard Y Curtin, Mark J Series: Quality improvement series Material type: Text; Format: print ; Literary form: Not fiction Publication details: Irvine, Calif. : R. Chang Associates, c1994 Availability: Items available for loan: University Library (1)Call number: HD66 C45. Place hold Add to cart (remove)
		Creating high-impact training : a practical guide to successful training outcomes / Richard Y. Chang by Chang, Richard Y Series: High-impact training series \| Practical guidebook Material type: Text; Format: print ; Literary form: Not fiction Publication details: Irvine, CA : Richard Chang Associates, Inc., c1994 Availability: Items available for loan: University Library (1)Call number: HF5549.5.T7 C535 1994. Place hold Add to cart (remove)
		Meetings that work! : a practical guide to shorter and more productive meetings / Richard Y. Chang, Kevin R. Kehoe. by Chang, Richard Y Kehoe, Kevin R Series: Quality improvement series \| Practical guidebook Material type: Text; Format: print ; Literary form: Not fiction Publication details: Irvine, Calif. : R. Chang Associates, c1994 Availability: Items available for loan: University Library (1)Call number: HF5734.5 C53. Place hold Add to cart (remove)
		Building a dynamic team : a practical guide to maximizing team performance / Richard Y. Chang. by Chang, Richard Y Series: High performance team series \| Practical guidebook Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco : [Irvine, Calif.] : Jossey-Bass/Pfeiffer ; R. Chang Associates, c1994 Online access: Table of contents Availability: Items available for loan: School of Management (1)Call number: HD66 C448. Place hold Add to cart (remove)
		Measuring team performance : a practical guide to tracking team success / Gloria E. Bader, Audrey E. Bloom, Richard Y. Chang. by Bader, Gloria E Bloom, Audrey E Chang, Richard Y Series: High performance team series \| Practical guidebook Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco : [Irvine, Calif.] : Jossey-Bass/Pfeiffer ; R. Chang Associates, c1994 Availability: Items available for loan: School of Management (1)Call number: HD66 .C444 1994b HD60 C444. Place hold Add to cart (remove)

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