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		The management and marketing of services / Peter Mudie and Angela Cottam. by Mudie, Peter Cottam, Angela Series: B H contemporary business series Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford ; Boston : Butterworth Heinemann, 1993 Availability: Items available for loan: University Library (1)Call number: HD31 M84. Place hold Add to cart (remove)
		Quality of service : making it really work / Bo Edvardsson, Bertil Thomasson, and John ¢vretveit. by Edvardsson, Bo, 1952- Thomasson, Bertil ¢vretveit, John, 1954- Series: Quality in action (London, England) Material type: Text; Format: print ; Literary form: Not fiction Publication details: London ; New York : McGraw-Hill Book Co., c1994 Availability: Items available for loan: University Library (1)Call number: HF5415.5 E26 1994. Place hold Add to cart (remove)
		Services marketing : a strategic approach / Karen P. Goncalves. by Gonðcalves, Karen P Material type: Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, NJ : Prentice Hall, 1998 Availability: Items available for loan: University Library (1)Call number: HF5415 G65. Place hold Add to cart (remove)
		Asia and Europe : services liberalisation / preface by Jorge Braga de Macedo and Tadao Chino. by Macedo, Jorge Braga de Chino, Tadao Asian Development Bank Organisation for Economic Co-operation and Development. Development Centre International Forum on Asian Perspectives (8th : 2002 Paris, France) Series: Development Centre seminars \| Emerging economies transition Material type: Text; Format: print ; Literary form: Not fiction Publication details: Paris, France : Asian Development Bank [and] Development Centre of the Organisation for Economic Co-operation and Development, c2003 Other title: Services liberalisation Availability: Items available for loan: University Library (1)Call number: HD9987 A2 A845 2003. Place hold Add to cart (remove)
		2002 Directory of California wholesalers and service companies. Material type: Continuing resource; Format: print Publication details: Anaheim, Calif. : Database Pub. Co., c1996- Availability: Items available for loan: University Library (1)Call number: HD9981.7.C2 C34 2002. Place hold Add to cart (remove)
		No cover image available How to find information about service companies / by Washington Researchers Publishing. by Washington Researchers Publishing Series: Executive reports series Material type: Continuing resource; Format: print Publication details: [Washington, DC] : Washington Researchers Pub., c1987- Availability: Items available for loan: University Library (1)Call number: HD9981.3 H68 1990. Place hold Add to cart (remove)
		The technological upgrading of service institutions : lessons from Asia / Tue Kell Nielsen. by Nielsen, Tue Kell Material type: Text; Format: print ; Literary form: Not fiction Publication details: London, UK : IT Publications, 1998 Availability: Items available for loan: School of Management (1)Call number: HD9987 A32 N54 1998. Place hold Add to cart (remove)
		Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. by Fitzsimmons, James A Fitzsimmons, Mona J Fitzsimmons, James A. Service management for competitive advantage Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : McGraw-Hill, c1998 Availability: Items available for loan: School of Management (2)Call number: HD9980.5 .F549 1998, ... Place hold Add to cart (remove)
		Service purchasing : what every buyer should know / LeRoy H. Graw, Deidre M. Maples. by Graw, LeRoy H Maples, Deidre M Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Van Nostrand Reinhold, c1994 Availability: Items available for loan: School of Management (1)Call number: HD9980.5 G73. Place hold Add to cart (remove)
		Service management for competitive advantage / James A. Fitzsimmons, Mona J. Fitzsimmons. by Fitzsimmons, James A Fitzsimmons, Mona J Series: McGraw-Hill series in management Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c1994 Availability: Items available for loan: School of Management (1)Call number: 9980.5 F58 1994. Place hold Add to cart (remove)
		Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. by Fitzsimmons, James A Fitzsimmons, Mona J Edition: 6th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : McGraw-Hill/Irwin, c2008 Online access: Table of contents only Availability: Items available for loan: School of Management (1)Call number: HD9980.5 .F549 2008. Place hold Add to cart (remove)
		No cover image available Manufacturing & service operations management : M&SOM. by Institute for Operations Research and the Management Sciences Material type: Continuing resource Publication details: Linthicum, MD : Institute for Operations Research and the Management Sciences, 1999- Other title: M&SOM Manufacturing and service operations management Online access: On sidebar, click on: M&SOM. Availability: Items available for loan: University Library (1)Call number: HD28 M4169. Place hold Add to cart (remove)
		No cover image available Manufacturing & service operations management : M&SOM. by Institute for Operations Research and the Management Sciences Material type: Continuing resource Publication details: Linthicum, MD : Institute for Operations Research and the Management Sciences, 1999- Other title: M&SOM Manufacturing and service operations management Online access: On sidebar, click on: M&SOM. Availability: No items available. Add to cart (remove)
		No cover image available Regional analysis of the Philippine services sector / Ramonette B. Serafica, Jean Colleen M. Vergara, and Queen Cel A. Oren. by Serafica, Ramonette B [author. ] Vergara, Jean Colleen M [ author. ] Oren, Queen Cel A [ author. ] Series: Research paper series ; no. 2021-04 Material type: Text; Format: print ; Literary form: Not fiction Online access: Click here to access online Availability: Items available for loan: University Library (1)Call number: HD 9981.5 S47 2021 . Place hold Add to cart (remove)

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