Your search returned 12 results.

Results
		Customer bonding : pathway to lasting customer loyalty / Richard Cross and Janet Smith. by Cross, Richard, 1947- Smith, Janet, 1953- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Lincolnwood, Ill. : NTC Business Books, c1995 Availability: Items available for loan: University Library (1)Call number: HF5415.5 C76 1995. Place hold Add to cart (remove)
		The dynamics of service : reflections on the changing nature of customer/provider interactions / Barbara A. Gutek ; foreword by Daniel Katz. by Gutek, Barbara A Edition: 1st ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco, Calif : Jossey-Bass, c1995 Online access: Table of Contents Availability: Items available for loan: University Library (1)Call number: HF5415.5 G88. Place hold Add to cart (remove)
		No cover image available Satisfying internal customers first : a practical guide to improving internal and external customer satisfaction / Richard Y. Chang, P. Keith Kelly. by Chang, Richard Y Kelly, P. Keith Series: Quality improvement series \| Practical guidebook Material type: Text; Format: print ; Literary form: Not fiction Publication details: Irvine, Calif. : Richard Chang Associates, c1994 Availability: Items available for loan: University Library (1)Call number: 5415.5 C53. Place hold Add to cart (remove)
		Quality of service : making it really work / Bo Edvardsson, Bertil Thomasson, and John ¢vretveit. by Edvardsson, Bo, 1952- Thomasson, Bertil ¢vretveit, John, 1954- Series: Quality in action (London, England) Material type: Text; Format: print ; Literary form: Not fiction Publication details: London ; New York : McGraw-Hill Book Co., c1994 Availability: Items available for loan: University Library (1)Call number: HF5415.5 E26 1994. Place hold Add to cart (remove)
		Winning the service game / Benjamin Schneider, David E. Bowen. by Schneider, Benjamin, 1938- Bowen, David Earl Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston, Mass. : Harvard Business School Press, c1995 Availability: Items available for loan: University Library (1)Call number: HF5415.5 S34. Place hold Add to cart (remove)
		Fish! : a remarkable way to boost morale and improve results / by Stephen C. Lundin, Harry Paul, and John Christensen. by Lundin, Stephen C, 1941- Paul, Harry, 1950- Christensen, John, 1959- Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Hyperion, c2000 Availability: Items available for loan: University Library (1)Call number: HF5549.5 M63 L86 2000. Place hold Add to cart (remove)
		The streetcorner strategy for winning local markets : right sales, right service, right customers, right cost / Robert E. Hall. by Hall, Robert E, 1949- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Austin, Texas : Performance Press, c1994 Availability: Items available for loan: (1)Call number: HF5415.13 .H345 1994. School of Management (1)Call number: HF5415.13 H345 1994. Place hold Add to cart (remove)
		Customer service letters ready to go! / Cheryl McLean. by McLean, Cheryl, 1957- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Lincolnwood, Ill. : NTC Business Books, c1996 Availability: Items available for loan: University Library (1)Call number: HF5415.5 M39 1996. Place hold Add to cart (remove)
		The Apple experience : the secrets of delivering insanely great customer service / by Carmine Gallo. by Gallo, Carmine Edition: 1st ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c2012 Availability: Items available for loan: University Library (2)Call number: HF5415.5 .G356 2012, ... Place hold Add to cart (remove)
		Developing a market orientation / Rohit Deshpande, editor. by Deshpande, Rohit Marketing Science Institute Material type: Text; Format: print ; Literary form: Not fiction Publication details: Thousand Oaks, Calif. : Sage Publications, c1999 Online access: Table of Contents Availability: Items available for loan: University Library (1)Call number: HF5415.2 .D44 1999 HF5415.2 .D44 1999. Place hold Add to cart (remove)
		Customer-focused quality : what to do on Monday morning / Tom Hinton, Wini Schaeffer. by Hinton, Tom Schaeffer, Wini Material type: Text; Format: print ; Literary form: Not fiction Publication details: Englewood Cliffs, N.J. : Prentice Hall, c1994 Availability: Items available for loan: University Library (1)Call number: HF5415.5 H56 1994. Place hold Add to cart (remove)
		Customer equity : building and managing relationships as valuable assets / Robert C. Blattberg, Gary Getz, Jacquelyn S. Thomas. by Blattberg, Robert C, 1942- Getz, Gary, 1955- Thomas, Jacquelyn S, 1969- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston, Mass. : Harvard Business School Press, c2001 Availability: Items available for loan: University Library (1)Call number: HF5415.55 .B585 2001 HF5415.55 B585 2001. Place hold Add to cart (remove)

University of the Philippines Mindanao

The University Library, UP Mindanao, Mintal, Tugbok District, Davao City, Philippines

Email: library.upmindanao@up.edu.ph
Contact: (082)295-7025
Copyright @ 2022 | All Rights Reserved